![]() ![]() ![]() If you rename your account to prompt would have asked you – ‘Where do you want to save your emails?’ You will have the option to create a new folder for your old account or save the emails in the Inbox of your renamed account. If you use Sweep to schedule a cleanup.ħ. If the feature Conversation Threading feature is turned on.Ħ. The account was marked as “Inactive." Accounts become inactive if you don’t sign in every so often via Web Browser,ĥ. This often happens when using the Pop3 protocol to retrieve your mail and the option “Always leave a copy of the message on the server” is not selected.Ĥ. You are using an e-mail client or a third party spam filtering software to access your account. In the Old Mail dialog box, please definite the old time according to your. In the Customize search Folder: section, click the Choose button. If you want to modify the definition of old time, please go on to the following steps. Messages were deleted due to account compromise issues where a hacker might have gained access to your account and deleted the emails.ģ. If this default condition older than one week meets your needs, please click the OK to finish the setting. Messages were manually deleted either due to accidental deletion or were moved or deleted due to your account filter settings.Ģ. The possible reasons why e-mails suddenly disappear.ġ. ![]()
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